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Our Sales Team
Shai Jordan
National Sales Manager
Shai joined Bova in September 2024 as the National Sales Manager. He enjoys working in a positive environment with plenty of challenges and opportunities. Shai has a beautiful wife Kellie and two kids he adores Alice and Finn, one of which is starting Psychology at Monash which will come in handy for assessing her parents state of mind. They all share one dog Anoushka and two cats George and Audrey who are very much part of the family including having at least 5 additional names for each pet depending on the hour or the day.
Lana Shepherd
Internal Sales Manager
Lana has been part of the Bova team since 2015. She began her journey in customer service and gained experience across several departments before finding her passion in sales. Now as Internal Sales Manager, she plays a key role in supporting clients and sharing Bova’s innovative products. She loves being part of the animal health industry and is proud to contribute to a company that’s constantly creating exciting solutions to help animals live healthier lives.
At home, she’s kept busy and entertained by her partner, step-children and two furry companions – Axel, an energetic Aussie Shepherd, and Clyde, a very cheeky cat. Outside of work, she enjoys spending time with her family and travelling whenever she gets the chance.
Kylie Clarke
National Key Account Manager (QLD)
- Kylie joined Bova in March 2021 as the Queensland Key Account Manager. She enjoys being part of the friendly, welcoming team and is continually impressed by the care and quality at the facility.Outside of work, Kylie is passionate about horses and loves spending time with her family. Her home is a true animal haven, with four horses, two dogs, two cats, a blue tongue lizard, and plenty of fish. Kylie views her animals as family, and their unique personalities and companionship always bring a smile to her face.
Allison O’Neill
National Key Account Manager (VIC/TAS)
- Allison joined Bova in 2019, bringing with her many years of experience in the animal health industry. She’s passionate about expanding her knowledge and enjoys sharing insights on the innovative medications and treatment solutions available through Bova.A dressage enthusiast, Allison spends much of her time outside work training and competing with her horses. She also loves catching up with friends and dining out. At home, she’s kept company by her two Tenterfield Terriers, Minnie and Mojo, and her British Shorthair cat, Kevin.
Caroline Cowell
Key Account Manager (NSW/ACT)
Caroline first joined Bova in 2020 as part of the pharmacy admin team, bringing with her a lifelong love of animals. Earlier in her career, she worked as a Birds and Reptiles Zookeeper before becoming a qualified Vet Nurse in 2017.
After rejoining Bova in 2024 as part of our customer care team, she quickly stepped into the role of Key Account Manager for NSW/ACT in early 2025. She’s excited to continue learning and contributing to Bova’s impact in the veterinary industry.
Internal Sales
(WA/NT/SA)
Bova Aus internal sales team was established in 2025 to enhance our support for veterinary clinics and professionals across Australia. This initiative was designed to ensure that even those in regional and remote areas have direct access to expert guidance and assistance. With a dedicated team available over phone or email, clinics and vets can receive timely support, product information, and ordering assistance, helping them provide the best possible care for their patients.
Internal Sales Contact (WA/NT/SA)
Email: internalsales@bova.com.au
BOVA AUS contact us
Phone: +61 (02) 9525 3044
Email: scripts@bova.com.au
For order enquiries
Please quote your order number when contacting us regarding an order you have placed with us.
Email: scripts@bova.com.au